Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using the HammondJim Travel website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
HammondJim Travel provides travel planning, booking, and related services for destinations across India. Our services include package tours, customized itineraries, hotel bookings, transportation arrangements, and travel consultation.
3. Booking and Reservations
- All bookings are subject to availability and confirmation
- Prices are quoted in Indian Rupees (INR) unless otherwise specified
- A booking is confirmed only upon receipt of the required deposit/payment and confirmation email
- You must provide accurate and complete information when making a booking
- Bookings made on behalf of others require their consent
4. Pricing and Payment
- Prices may change without notice until a booking is confirmed
- Package prices include only the services explicitly mentioned
- Additional expenses such as tips, personal expenses, and optional activities are not included
- Payment must be made as per the payment schedule provided at the time of booking
- We accept major credit/debit cards, UPI, net banking, and EMI options
5. Cancellation and Refunds
Our cancellation policy varies by package type. Please refer to your booking confirmation for specific terms. General guidelines:
- Cancellations must be made in writing via email or through your account
- Refunds are processed within 7-14 business days
- Processing fees may apply to cancellations
- Some bookings may be non-refundable (clearly marked at the time of booking)
6. Travel Documentation
You are responsible for ensuring you have valid travel documents including identification, permits, and any required health certificates. HammondJim Travel is not liable for any issues arising from inadequate documentation.
7. Limitation of Liability
HammondJim Travel acts as an intermediary between you and travel service providers. We are not liable for:
- Acts, omissions, or defaults of third-party service providers
- Delays, cancellations, or changes due to weather, strikes, or force majeure
- Loss, damage, or theft of personal belongings
- Personal injury or illness during travel
- Any indirect, consequential, or special damages
8. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, and other unforeseen events. Insurance can be purchased through our platform or independently.
9. User Conduct
When using our services, you agree not to:
- Provide false or misleading information
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Reproduce or redistribute our content without permission
10. Intellectual Property
All content on this website including text, graphics, logos, images, and software is the property of HammondJim Travel and is protected by copyright and trademark laws. Unauthorized use is prohibited.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to the website. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Governing Law
These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
13. Contact Information
For questions regarding these Terms of Service, please contact us:
HammondJim Travel
123 Travel Plaza, Connaught Place
New Delhi, India 110001
Email: info@hammondjim.com
Phone: +91 1800-123-4567