Privacy Policy
Last updated: January 1, 2025
1. Introduction
HammondJim Travel (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and postal address
- Payment information and billing details
- Travel preferences and booking history
- Passport and identification details (for travel bookings)
- Communication records and feedback
3. How We Use Your Information
We use the information we collect for various purposes:
- To process and manage your travel bookings
- To communicate with you about your trips and services
- To personalize your experience and provide tailored recommendations
- To process payments and prevent fraud
- To send promotional materials and newsletters (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Information Sharing
We may share your information with:
- Travel service providers (hotels, airlines, tour operators) to fulfill your bookings
- Payment processors to complete transactions
- Government authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for tax and legal compliance.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
HammondJim Travel
123 Travel Plaza, Connaught Place
New Delhi, India 110001
Email: info@hammondjim.com
Phone: +91 1800-123-4567